Privacy Policy

1. Introduction

Matherne's Consulting Inc ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mathernesconsulting.com (the "Site"), participate in our SMS messaging program, or use any of our services.

Please read this Privacy Policy carefully. By using the Site, subscribing to our SMS program, or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including when you:

• Fill out our contact form
• Subscribe to our SMS messaging program
• Engage us for consulting services
• Communicate with us via email, phone, or other channels

The types of personal information we may collect include:

Category	Examples
Identifiers	First name, last name, email address, phone number, mailing address
Contact Data	Mobile phone number (for SMS program), email address
Communications	Messages you send us via contact forms, email, or text message
Consent Records	Records of your opt-in consent for SMS, including timestamp, source URL, and IP address

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, referring URL, click patterns
• Network Data: IP address, approximate geographic location (city/state level)

This information is collected through cookies, web beacons, and similar tracking technologies. See Section 7 for more details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Provide Services: To deliver the marketing consulting services you have engaged us for
• SMS Communications: To send you recurring automated promotional and informational text messages if you have opted in to our SMS program
• Respond to Inquiries: To respond to your questions and requests submitted through our contact form or other channels
• Improve Our Site: To understand how visitors use our Site so we can improve functionality and content
• Compliance: To comply with applicable laws, regulations, and legal processes, including maintaining records of SMS consent as required by the Telephone Consumer Protection Act (TCPA) and CTIA guidelines
• Protect Our Rights: To enforce our Terms & Conditions and protect against fraud or unauthorized activity

4. SMS Program Data Practices

4.1 Data Collected for SMS

When you opt in to our SMS program, we collect:

• Your first and last name
• Your mobile phone number
• Your email address (if provided)
• The date, time, and source of your opt-in consent

4.2 SMS Data Retention

We retain your SMS opt-in records and phone number for as long as you remain a subscriber. If you opt out by texting STOP, we will retain a record of your opt-out request and phone number solely to honor your opt-out and prevent future messages. Opt-in consent records are retained for a minimum of four (4) years to comply with applicable regulations.

4.3 SMS Data Sharing

Your phone number and SMS-related data may only be shared with:

• SMS Service Providers: Third-party platforms we use to send and manage text messages (acting as our processors, bound by contract to protect your data)
• Wireless Carriers: As necessary for message delivery
• Legal Authorities: If required by law, subpoena, court order, or legal process

Under no circumstances will your phone number or SMS data be sold, rented, or shared with third parties for their own marketing purposes.

5. How We Share Your Information

We may share your personal information (other than SMS data, which is governed by Section 4) in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Site and delivering our services (e.g., web hosting, analytics, form processing). These providers are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity
• With Your Consent: When you have given us explicit permission to share your information for a specified purpose

We do not sell your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encrypted data transmission (SSL/TLS) for all form submissions
• Access controls limiting who within our organization can access personal data
• Secure storage of consent records and contact information
• Regular review of our data collection, storage, and processing practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to taking reasonable steps to protect your data.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. These may include:

• Essential Cookies: Required for basic Site functionality
• Analytics Cookies: Help us understand how visitors use the Site (e.g., pages visited, time on site)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

8. Your Rights and Choices

8.1 SMS Opt-Out

You may opt out of our SMS program at any time by replying STOP to any text message from us. You may also contact us directly to request removal from our SMS list.

8.2 Email Communications

If you receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

8.3 Access, Correction, and Deletion

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions (e.g., we must retain SMS consent records as required by law)

To exercise any of these rights, contact us using the information in Section 13.

8.4 Do Not Track

Our Site does not currently respond to "Do Not Track" browser signals. We will update this policy if our practices change.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external sites.

11. State-Specific Privacy Rights

11.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a request, contact us at info@mathernesconsulting.com.

11.2 Louisiana Residents

Louisiana residents may have additional rights under applicable state privacy legislation. If you are a Louisiana resident and wish to exercise any data privacy rights, please contact us using the information in Section 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site or SMS program after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Matherne's Consulting Inc
• 354 Tulip Dr, Houma, LA 70360
• Email: info@mathernesconsulting.com
• Phone: (985) 226-3403